Customs Trade Agent - S2
Listed on 2026-01-25
-
Transportation
Dispatcher, Transportation Manager, Transportation Logistics, Freight
Overview
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGAs (participating Government Agencies).
Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing regulations. Work closely with other internal staff and departments to deliver high level of service to customers. Process agency brokerage shipments. Ensure all government and organizational policies are followed. Performs other duties as assigned. Paid training provided.
- Coordinate documentation for entry of goods into the US on behalf of importers and ensure compliance with US Customs and government agencies.
- Obtain correct classification of goods for customs release from applicable sources (databases, SOPs, tariff books, internet, customs).
- Enter and process various import-related documentation for submission to US Customs; may handle limited Participating Government Agencies (PGAs).
- Maintain current shipment documentation in accordance with record-keeping requirements.
- Adhere to all international importing regulations and policies.
- Collaborate with internal staff and departments to deliver high levels of service to customers.
- Process agency brokerage shipments and ensure compliance with policies.
- Handle time-sensitive tasks and manage a high volume of work with minimal supervision.
- Perform other duties as assigned.
- HS Diploma or GED required. No industry experience required. No work experience required.
- Data entry/keyboard experience required. Working knowledge of MS Office and email applications (e.g., Outlook) using multiple screens and windows.
- Excellent verbal and written communication skills; strong organizational and interpersonal skills.
- Ability to work independently with minimal supervision and handle time-sensitive work.
- Ability to use multiple systems and reference material; interact with internal staff and management at all levels.
- Preferred Qualifications:
Availability Tuesday–Saturday, 3:00 PM–11:30 PM; hybrid work location at FTN/USA/MEM/38116/3885 Airways Blvd.
Pay: $13.19 – $20.58 hourly
Hours/
Location:
Tuesday – Saturday, 3:00 PM – 11:30 PM; HYBRID work location as specified above.
Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. We’re glad you stopped by and hope your job search experience with Fed Ex Logistics, Inc. will be rewarding. Fed Ex Logistics is an Equal Opportunity Employer including Veterans and Disability.
- Know Your Rights
- Pay Transparency
Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). Fed Ex Logistics will not rely on the wage history of a prospective employee when determining wages at any stage of the employment process, including in the negotiation or drafting of any employment contract, in accordance with Philadelphia Ordinance No.
160840.
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