Case Manager

Case Manager – Youth Behavioral Health

Location:

Memphis, TN

Job Type: Full-Time

Pay: $45,000 – $48,000 based on experience

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Memphis Youth Academy in Memphis, Tennessee is a higher‑capacity Youth Academy (approx. 68 beds) serving boys ages 13 to 18 in a trauma‑informed residential setting. The program integrates clinical mental health and behavioral treatment with daily academic instruction, art, music, recreation, and social skills development.

Youth typically spend 6 to 9 months in the program, participating in individual, family, and group therapy, restorative justice, life skills training, victim‑impact awareness, and pre‑vocational preparation. Small group living units foster stability, engagement, and preparation for reintegration into school and community environments.

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities.

• Provide case management services, including communication with youth, families, and Juvenile Probation Officers
• Complete or coordinate required mental health and substance abuse assessments
• Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries
• Support data collection for post‑release tracking and outcomes
• Serve as liaison between the program, DJJ, families, and external agencies
• Prepare families for visitation, home leave, aftercare, and group/family meetings
• Connect youth and families to appropriate community resources
• Participate in internal audits and reviews to ensure policy compliance

Required:

• Bachelor’s degree in counseling, social work, psychology, rehabilitation, or related human services field
• Valid driver’s license and ability to pass background checks
• Emotionally and physically able to engage in youth activities and program duties

• Two years of experience working with youth with emotional or substance use challenges
• If the candidate has a master’s degree in an appropriate field, the experience requirement is preferred, but not required.
• Experience in juvenile justice, Medicaid‑funded environments, or group facilitation
• Familiarity with treatment planning, case documentation, and family engagement strategies

Make a difference with us. Apply through Indeed or visit

Youth Opportunity is an Equal Opportunity Employer.