Family Service Worker – Memphis, TN

The job listing Expires on February 27, 2026.

In partnership with Tennessee’s Department of Children’s Services (DCS), Youth Villages provides family-centered, strength-based services to youth from birth to age 18 through the Family Service Worker (FSW) program. Focused on delivering case management services, custodial families are referred by other DCS program areas, juvenile courts, or self-referral. Staff provide on-call crisis support, identify services and resources tailored to each family’s unique needs, and utilize formal and informal assessments for case planning.

Goals include increasing stability, strengthening relationships, building self-sufficiency, and enhancing well-being and permanency.

• Carries a caseload of 15 to 20 cases
• Serves as a youth’s guardian and must be aware of DCS policies that guide care and services
• Creates and monitors permanency plans so that adequate services and assistance are provided to youth and families
• Delivers services in the family’s home or wherever they need us (school, court, etc.)
• Provides on-call crisis support to the youth and family (schedules vary by location)
• Ensures all medical, dental, and educational needs are met and accurately documented
• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster trainings to enhance clinical skills
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Performs other duties as assigned

• Schedule is flexible and non-traditional as it is based around the availability of youth and families served.
• Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
• Community-based staff will be reimbursed for applicable mileage.
• $52,000 – $60,000 per year based on education and clinical license

• Bachelor’s degree in social services field (required)
• Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
• Experience with the Foster Care System and/or DCS (preferred)
• Clinical experience and/or case management (preferred)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously