Public Safety Officer First Shift

Position: Public Safety Officer (FT) - First Shift 6a-2p

Public Safety Officer (FT) - First Shift 6a-2p

Apply for the Public Safety Officer (FT) - First Shift 6a-2p at Memphis Grizzlies. Join a team dedicated to protecting the Fed Ex Forum  and ensuring a safe environment for fans, staff, and athletes.

The Opportunity

The Memphis Grizzlies are looking for a Public Safety Officer to patrol and protect the Fed Ex Forum , promote and enforce safety and security, and act as a visible deterrent against irregular activity. You will assist in 24/7 security for the arena as well as event-related security. This role rotates between multiple posts throughout the building, including rover, top of dock, employee entrance(s), and receiving.

Rotational

Post Responsibilities Top of Dock

• Monitor the loading dock area to ensure proper access by authorized personnel only.
• Verify credentials for deliveries, vendors, and contractors.
• Communicate with internal departments regarding expected shipments.
• Maintain a log of vehicle entries and keep fire lanes clear.

Receiving

• Secure the receiving area to prevent unauthorized access.
• Ensure proper check-in/check-out of incoming packages and deliveries.
• Escort deliver drivers and contractors as needed.
• Conduct visual inspections of incoming items for security compliance.

Rover (Roaming Officer)

• Patrol the interior and exterior of the facility on foot or by vehicle.
• Observe and report safety hazards, suspicious activities, or policy violations.
• Assist with crowd management and guest safety during events.
• Respond to incidents and emergencies following established protocols.

Employee Entrance

• Serve as the first point of contact for staff and event personnel.
• Verify identification and event credentials for all entering the building.
• Enforce access control protocols and maintain sign-in logs.
• Provide information and assistance to employees entering the arena.

Additional Responsibilities

• Assist with evacuation or shelter-in-place procedures during emergencies.
• Complete incidents and shift report accurately and thoroughly.
• Provide exceptional customer service to guests and employees.
• Attend mandatory training sessions and maintain certifications (e.g., CPR, First Aid).
• Collaborate with law enforcement or emergency responders when necessary.
• Operate CCTV and access control systems.
• Conduct threat detection monitoring (e.g., weather, social media, and open-source data).
• Distribute, collect, and inventory shift equipment (e.g., radios).
• Participate in meetings and committees to ensure safety and security issues are addressed.
• Perform other job‑related duties as assigned.

Experience and Qualifications

• High‑School Diploma or GED.
• At least one year of related security experience or equivalent military experience.
• Must be able to meet qualifications for license renewal under the State of Tennessee Private Protective Services every 2 years.
• Must meet minimum requirements for license eligibility for the State of Tennessee Private Protective Services.
• Working knowledge of security operations and/or safety practices.
• Strong observational and problem‑solving skills.
• Ability to remain calm and make sound decisions under pressure.
• Must be available to work nights, weekends, and holidays, as needed.
• Must be at least 18 years of age.

Physical/Cognitive Requirements

• Prolonged periods of sitting at a desk, working on a computer, walking, and standing.
• Must be able to lift 15 pounds at times.
• Ability to travel throughout the facility, as required.
• Must possess visual acuity: close, distance, and color vision, depth perception and the ability to adjust focus.
• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, indoor/outdoor, and flashing lights.
• Continuous stretching, standing and walking, including up and downstairs.

Nice To Have

• Knowledge of sports and entertainment, specifically NBA basketball.
• Security license.
• Working knowledge of safety equipment.

What We Offer Keeping You Healthy

• Industry‑leading health coverage
• Short and long‑term disability
• Team Member and Dependent Life Insurance
• Group Voluntary Benefits
• Wellness programs through EAP and Headspace

Discounts and Perks

• Matching 401(k)
• Employee Assistance Program
• Tuition…