Site Supervisor - Memphis

Position: Site Supervisor - Memphis (58122)
Site Supervisor

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.

As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that required an enhanced presence and personal protective services. You'll be trained by our team of highly qualified firearms instructors in safe weapons handling and marksmanship. As an Unarmed Security Officer, you are an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Specific benefits include:

Competitive Pay

Recognition and Reward Programs.

Training and Career Development.

Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.

Uniform and equipment provided

Additional benefits vary depending on position.

Security personnel are to be certified and trained and will be assigned a variety of standing, sitting and walking posts.

Expected Responsibilities:

The contractor will provide an on-call supervisor, available 24 hours a day to handle contracted services

issues.

In the event a security guard is unable to perform his/her duties during a shift due to illness, injury, or

other reasons, the Contractor shall provide a replacement security guard within one hour from the time

the post is vacated.

The security guard's primary duty is to observe and report. In addition to duties outlined under project

scope, the duties and responsibilities of security guards shall include, but not be limited to, the

following:

a. Maintain a high level of visibility at all times as a deterrent.

b. Interact with all clients and visitors in a respectful, courteous, and dignified manner.

c. Greet the public, answer simple/basic questions, and notify departments of visitors.

d. Have visitors sign in and out on the daily Visitors Log, and issue visitor badges, as required.

e. Greet and question unescorted visitors who may be in unauthorized areas.

f. Secure all doors and access points around the perimeter of the building at the beginning and end of

each shift.

g. Observe and enforce the City's "No Smoking" rule which states, "No Smoking Within 25 feet of

Entryways".

h. Inform relief security guards of any special situations or instructions prior to vacating post.

i. Refrain from using personal cell phones or other devices to take photos or recordings while on duty

or while at or on City property. Recordings of any kind (photo, audio, or video recordings) and/or

the posting of any recorded material on social media is strictly prohibited.

j. Limit telephone calls to business or personal emergencies

k. Prevent journalists from proceeding into unauthorized areas.

(1) Contact the Chief Communication Officer immediately to report the media's presence in the

building.

(2) Recognize that journalists have a right to request entrance to a public building.

(3) Disallow journalists from disrupting or interfering with work in progress or forcing an

interview with clients or City employees who do not wish to provide statements.

(4) Disallow use of video or audio, equipment or recording devices of any kind, unless approved

by the Chief Communication Officer

l. Assist City employees with defusing arguments or disturbances with the public, whether it is inside

or outside the City office.

(1) Threatening situations shall be reported immediately to local authorities by calling 9-1-1, the

first available supervisor, and the Facility Manager.

m. Security guards may be asked by City staff to assist with a difficult client or to escort individuals to

their vehicles.

(1) Security guards who are authorized to leave their post for such tasks shall comply with

requests for assistance unless compliance would significantly lower the level of security

required within the facility.

n. Security guards may be asked by City staff to deny access to specific individuals who have been

deemed potentially violent (a former employee, family member, or client who may have

threatened a City employee or has displayed a potential for violent or disruptive behavior).

(1) Security guards shall notify the local authorities immediately by calling 9-1-1 if the individual

exhibits behavior that could be violent or disruptive.

o. Enforce the rule forbidding weapons and/or contraband from being brought into City buildings.

Weapons and/or contraband are not allowed onsite at City facilities (with the exception of

weapons worn by armed security guards as required under this RFP, City Police Officers, Sheriff's

Deputies/personnel, other law enforcement officers, Probation Officers, Welfare Investigators,

etc.).

p. If contraband or weapons are discovered during a search or screening for weapons, those…