Bilingual Consumer Lending Sales Specialist

Bilingual (Spanish) Preferred - Consumer Lending Sales Specialist - Full Time

Join Purpose Financial as a Bilingual (Spanish) Preferred Consumer Lending Sales Specialist. This full‑time position is located at 3431 Austin Peay Hwy., Memphis, Tennessee.

• Competitive Wages
• Health/Life Benefits
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program

The Consumer Lending Sales Specialist (CLSS) is a performance‑based, hands‑on role focused on delivering exceptional customer service while achieving individual and branch sales goals. The CLSS actively contributes to branch success by meeting performance metrics, participating in marketing and collections, and strictly adhering to regulatory compliance.

• Customer Service, Sales, Marketing & Customer Acquisition
  • Drive customer acquisition through storefront and online channels.
  • Deliver exceptional customer experience while managing a growing consumer loan portfolio.
  • Present tailored financial solutions aligned with customer goals.
  • Build and maintain strong relationships throughout the loan lifecycle.
  • Educate customers on loan terms, conditions, and product features.
  • Execute and track community marketing initiatives.
  • Demonstrate company core values and build trust with customers and staff.
• Operations & Compliance
  • Support branch financial objectives and performance metrics.
  • Maintain strict adherence to company policies, state and federal regulations.
  • Ensure accurate cash controls and security procedures.
  • Maintain precise documentation and transaction records.
  • Conduct and document collection activities.
  • Follow Loss Prevention (LP) standards.
• Team Collaboration
  • Foster a positive team environment.
  • Participate in branch initiatives and contribute to overall branch success.

High School Diploma or equivalent required; some college preferred.

Sales and/or customer service experience required, or equivalent experience. One year of experience in sales, retail, banking, or collections is preferred.

Strong math skills, verbal communication, ability to read and evaluate detailed information, and to use required computer programs. Ability to follow procedures, negotiate payment terms, and maintain business relationships. Knowledge of industry regulations and compliance with policies and laws.

Standing, walking, bending, squatting, kneeling, lifting up to 20 lbs., driving and access to insured transportation, and typical office duties such as typing and data entry. Physical demands vary by branch.

• Sales & Customer Excellence
• Results & Accountability
• Leadership, Coaching & Development
• Adaptability & Growth Mindset
• Digital & Future Readiness

Must have a valid driver’s license and access to reliable transportation for travel within the division. Attire: professional, business casual, appropriate shoes.

Must be 18 (19 in AL) and eligible to work in the USA. Post‑offer screening includes criminal background check and MVR. Regular and punctual attendance required. Schedules may change; overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition