Leasing Specialist

DREAM Germantown, 7885 Silver Spur Cir N Memphis TN 38119

Leasing Specialist

The Leasing Specialist role is important to the success of the communities, as this individual is part of a team responsible for ensuring we offer a WOW customer experience to the residents and prospects. This includes responsibility for showing the community and apartments, walking the community, and selling the value of a longer lease.

You will communicate directly with the senior executive team and your direct supervisor on all aspects of property operations. You are maintaining a positive WOW experience for residents, owners, and employees. Renting homes/apartments, collecting rents, resident retention, overseeing all property functions such as marketing, residential & commercial inspections, and increasing revenue.

• Location: DREAM Germantown, 7885 Silver Spur Cir N, Memphi,s TN 38119
• Compensation: $18-$22 per Hour, with commission opportunities based on experience.
• Position type: Full-time
• Schedule: M-F 9:00 AM-6:00 PM, Saturday: 10:00 AM-5:00 PM as needed.

• A strong background in leasing apartments at a multi-family apartment community
• A minimum of 2-3 years of experience in Leasing is required
• Proven ability to drive positive results while representing and promoting core values
• Excellent verbal and written communication skills
• Strong business acumen with the ability to join a fast-moving team
• Solid analytical skills with applications, credit scores, income verification, etc.
• Proven examples of lead conversion, outreach marketing, lead follow up, doing property tours, selling apartments, and amazing customer service skills
• A sense of empowerment, accountability, and success at achieving goals, driving performance, and developing team members
• Appfolio, G-suite, and Microsoft Office experience is a plus

• Drive Revenue: Prospect and manage inbound traffic, answer all leads within 4 hours, generate interest, manage the lead-to-lease process, and maximize occupancy and revenue potential at all assigned communities. Prospecting DLP leads weekly and cross-promoting with area businesses for networking opportunities. Create relationships with major employers, local businesses, universities/colleges, hospitals, and other opportunities to cross-promote the community and its offerings.
• Managing the Business: Perform demonstrations by following the Standards of Excellence. Successfully and aggressively turn leasing tours into applications and subsequent move-ins, assisting all prospects in applying for apartment homes using proven closing techniques and the online tools available through DLP.
• The WOW
  
  Experience:
  
  Create and facilitate resident programs to enhance the experience of living in the community, including the creation of productive relationships with active & past residents to ensure repeat & referral business and participate in new initiatives implemented for enhanced leasing.
• Training: Participate in The EDGE Learning that improves sales and retention (renewal), presenting programs to all prospects, overcoming objections, role play.
• Product Knowledge: Be visible in the community to residents. Walk and inspect the community grounds, hallways, and amenity areas going up and down stairs to ensure the community remains clean with all amenities operable and in good working condition at all times.
• Managing the Business: Manage CRM accuracy to include guest card conversations, follow-up detail, accurate and timely lease paperwork, and completed files.
• Consistent communication with Community Manager, DLP Leadership, and community teammates. Maintain goals, expectations, and time management structure. Attend & participate in all required DLP meetings and training.

Making an Impact:
At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges:
We view roadblocks as opportunities and proactively seek solutions.

Growth:
We’ve been recognized on the Inc. 5000 list as one of America’s fastest-growing private companies for twelve consecutive years.

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at  Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.