Director, Sales Luxury Business Development

*** The location for this position is virtual/remote***

Part of the Americas Hilton Worldwide Sales Luxury Team with a specialty in luxury sales that ensures Hilton Luxury Brand owners and operators receive the combined benefits of Luxury expertise, access, competence, and experience. As the Sales Director, Luxury Business Development, you will oversee the overall strategy to develop new accounts and business opportunities for our growing portfolio of Hilton Luxury Brand properties.

You will leverage your luxury sales expertise to identify and analyze unmanaged accounts for luxury revenue potential, solicit and convert new business opportunities in collaboration with our Hilton Luxury Brand properties. On the Luxury Hilton Worldwide Sales team reporting to the Managing Director of Luxury Sales - Americas, you will focus on driving revenue and maximizing sales performance to support the growth of our Hilton Luxury Brand properties.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits ()

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

• Identify new luxury group customers and generate business opportunities from un-managed Hilton accounts including all market segments, end-users and potential third-party partners.
• Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email.
• Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion.
• Develop and implement business development strategies to achieve growth and organizational goals.
• Develop new hotel customer engagement events targeting un-managed accounts with qualified luxury group revenue opportunity.
• Attend new networking events and trade shows to build relationships and generate leads from unmanaged accounts.
• Lead our Hilton Luxury Brand Education series targeting new customers.
• Organize high touch personalized FAM trips focused on new business accounts.
• Attract new customers via elevated Brand Messaging and Communications via social channels use luxury-focused content via Sprinklr.
• Utilize Salesforce to manage customer connections and results. Document sales activity through sales opportunity and call reports.
• Conduct comprehensive market research to identify potential clients and emerging luxury market trends.

• Clients - Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
• Colleagues - Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton.
• Partner with the Sales Performance Management and HWS Business Development team to agree on the parameters of graduating accounts from unmanaged to managed luxury-centric or vertical accounts.
• Partner with hotels to ensure full alignment, shared competitive sales intelligence, and active engagement.
• Support our customers and hotels in the sales process, industry visibility and education, and participation in Hilton meetings and conferences.

• Five (5) years of professional experience in upper upscale and/or Luxury Group Sales, either on-property or above property sales
• Three (3) years of new business account development experience
• In-depth knowledge of the Hospitality Travel industry
• Experience collaborating with teams on accounts
• Proficiency in Word and Excel (can understand and maintain spreadsheets)
• Travel up to 35-40% (including working outside of traditional working hours)

• BA/BS bachelor's degree
• Ten (10) years of global luxury hospitality sales experience

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands () .…