Technical Account Manager

Technical Account Manager

Join AWC, Inc. as a Technical Account Manager. We seek driven, curious people who bring energy and a growth mindset to solve customer challenges.

As a Technical Account Manager with AWC, you will work directly with our technology partners and develop a deep understanding of their products, leveraging solutions dedicated to enhancing efficiency, safety, and productivity across various industries.

How you’ll make an impact:

• Serve as the primary point of contact for assigned client accounts, building strong relationships and understanding their technical requirements and business objectives.
• Provide expert technical guidance on our range of products and solutions, including flow, pressure, temperature instrumentation, valves, and pressure management systems.
• Collaborate with internal teams to ensure timely delivery of products, services, and solutions that meet or exceed client expectations.
• Identify upselling and cross‑selling opportunities, contributing to revenue growth and market expansion.
• Build profitable sales in an assigned territory through prospecting and new business development.
• Conduct regular client meetings, presentations, and technical training sessions to deepen engagement and promote product awareness.
• Stay updated on industry trends and emerging technologies to anticipate client needs and provide strategic recommendations.
• Manage account activities, including sales forecasts, pipeline management, and reporting, to achieve sales targets and objectives.
• Coordinate the entire sales process, from order placement to delivery and installation, ensuring orders are fulfilled on time and to customer expectations.
• Provide technical support to clients, addressing questions, resolving issues, and offering troubleshooting guidance.
• Serve as a trusted “go‑to” expert, building credibility and delivering value.

Skills you’ll need:

• Bachelor’s degree in Engineering, Business, or related field.
• Minimum of 2 years of experience in technical sales, account management, or related roles within the industrial controls and automation industry.
• Strong technical background with expertise in instrumentation and process control systems.
• Track record of managing key client accounts and driving business growth through effective relationship management and solution selling.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinker with a customer‑centric mindset and proactive problem‑solving approach.
• Proficient in CRM software and Microsoft Office suite.
• Willingness to travel as needed.
• Experience with CAPEX projects and MRO activities.

Here’s what will set you apart:

• Bachelor’s degree in Mechanical or Electrical Engineering.

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer‑Paid Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities

About AWC

As employee co‑owners, we build careers by challenging assumptions and continually raising the bar. We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems.

We are experts in our partners’ technologies, properly sizing, selecting, configuring, and supporting the right solutions to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome teammates who want to be the trusted resource to those looking for a partner who out‑knows, out‑cares, and out‑serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our culture starts with a shared commitment to building an inclusive environment of trust and mutual respect.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.