Veterinary Receptionist

At Memphis Animal Clinic, you are joining an institution that has served the community since 1930. We are dedicated to treating pets like our own, and this commitment to excellence is reflected in our status as an American Animal Hospital Association (AAHA) accredited facility. This means you will practice medicine that meets the benchmark for quality care, verified across surgery, diagnostics, and patient care.

The high standard we maintain is recognized by the community, evidenced by our excellent 4.6‑star Google rating. If you are looking for a place where you can make a meaningful impact while achieving your professional goals, this is your opportunity.

When you join us, you gain access to an organizational culture built to help every teammate succeed. We believe in investing in your future. While focusing on your day‑to‑day role, you will be supported by a network that prioritizes professional growth. Veterinarians have access to internal specialty consultations to assist in complex cases, ensuring high‑quality case management. We have programs in place to support your long‑term career goals, whether that involves becoming a credentialed technician or moving into a leadership role within the organization.

We want you to feel empowered to do your best work every day.

As an AAHA‑accredited hospital, you will be practicing rigorous, high‑quality small animal medicine that includes comprehensive care for dogs, cats, and pocket pets. Our facility is full‑service, providing crucial preventative care through Wellness and Prevention protocols, advanced Testing and Diagnostics, essential Surgical Procedures, and critical Urgent Care services for pets in need. The AAHA evaluation covers nearly every aspect of the hospital, including cleanliness, client service, and anesthesiology, ensuring you have the infrastructure and protocols required to deliver exceptional patient outcomes consistently.

Memphis Animal Clinic is proudly located in Memphis, TN, situated specifically in the heart of the vibrant Cooper‑Young community. This location is easily accessed via Midtown Memphis, placing you in a dynamic, historic area of the city. Memphis is a city known for its unique culture, world‑class music, and supportive local atmosphere. You will find that our deep roots in the community, dating back nearly a century, provide a stable and trusting environment where you can build lasting relationships with clients and their beloved companions.

Job Description

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensi…