RN - Admissions Acute

Crestwyn Behavioral Health Hospital is a licensed 80‑bed psychiatric inpatient treatment facility located in the Memphis, TN area. We provide leading inpatient psychiatric programs for individuals experiencing crisis from substance use disorder, mental health issues, or both. Our mental health center is at the forefront of effective evidence‑based practices and offers a safe environment to help individuals regain control of their lives.

Shift

Schedule:

Tuesday – Thursday: 7:00 pm to 7:30 am

We are seeking a dedicated and compassionate Registered Nurse (RN) to join our admissions team. As an Admissions RN, you will play a crucial role in ensuring a smooth and efficient admissions process for our patients. Your clinical expertise, attention to detail, and ability to collaborate with various stakeholders will contribute to delivering high‑quality care.

• Competitive hourly rate with shift differentials available
• Strong benefit plan including medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• Work in a brand new, state‑of‑the‑art facility outfitted with cutting‑edge technology and safety features
• Professional growth opportunity second to none in the industry

Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

• Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.
• Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility’s capabilities.
• Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy time frames.
• Respond to inquiries about the facility and provide appropriate recommendations.
• Conduct assessments to determine the appropriate level of care within the facility.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.
• Perform insurance benefit verifications and secure initial pre‑authorization for treatment and admission.
• Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.
• Utilize multiple web‑based programs to track and review referrals.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre‑admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre‑authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow‑up care and referrals.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15‑minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

• Perform other functions and tasks as assigned.