Continuum of Care Director
Listed on 2026-01-27
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Non-Profit & Social Impact
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Management
Program / Project Manager
Overview
JOB TITLE: Continuum of Care Director
DEPARTMENT: Continuum of Care
REPORTS TO: Chief Operating Officer
DIRECTLY SUPERVISES: CoC Coordinator(s), CoC Planning Administrator, Youth & Special Populations Administrator
FLSA
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Exempt
SALARY
: $65,00-70,000
SUMMARY
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The Continuum of Care Director is responsible for executing the agreement between the Memphis & Shelby County Homeless Consortium and Community Alliance for the Homeless (CAFTH) that designates CAFTH as both the Collaborative Applicant for the Continuum of Care (CoC) and the CoC Planning Lead Agency. This includes providing year round CoC and Youth Homelessness Demonstration Program (YHDP) planning, technical assistance, and oversight of all activities related to ending homelessness in Memphis & Shelby County.
Responsibilities- Oversee day-to-day supervision and guidance of related staff.
- Provide staff support and technical assistance/policy guidance to the Memphis & Shelby County Homeless Consortium, its committees, and the Governing Council.
- Develop and conduct an annual performance monitoring assessment process that is aligned with the HEARTH Act and community Strategic Plan to End Homelessness which includes agency site visits, random case file reviews, and analysis of HMIS and financial management data.
- Support implementation of the HEARTH Act by sharing all relevant information, offering technical assistance and identifying and/or responding to program requests for technical assistance that will result in enhanced performance for all CoC, YHDP, and ESG funded programs.
- Provide annual gaps analysis and performance information to the City of Memphis and Shelby County, which includes recommendations and support to the City of Memphis for the Emergency Solutions Grant (ESG) funding process.
- Provide at least annual assessments of the community’s progress in reducing homelessness and systems-level analysis.
- Develop and submit the community’s application for funding under the Continuum of Care program as the Collaborative Applicant and coordinate the submission of program applications by the individual programs.
- Apply annually for all CoC & YHDP grants and perform the required grant activities.
- Conduct ongoing review and analysis of literature on homeless and other special needs populations.
- Extract and analyze local data on homelessness and other special needs populations from HMIS and other data sources.
- Collect information on funding opportunities and work with Chief Executive Officer and Chief Operating Officer to develop applications for funding, including HUD’s annual Continuum of Care grant and others as assigned.
- Develop, write, edit, and/or contribute to needs assessments, grant applications, reports to funders, and presentations.
- Oversee special populations system improvements including, but not limited to, programs improving access for individuals and families who are justice involved, medically fragile, limited English proficient, and/or domestic and intimate partner violence survivors.
- Oversee community outreach events including, but not limited to, 901 Counts.
- Oversee Youth Homelessness Demonstration Program (YHDP) grant including all associated activities required for implementation.
- In collaboration with the Chief Operating Officer, develop emergency response plans for the Memphis & Shelby County Continuum of Care.
- Represent Community Alliance for the Homeless in the community by attending planning meetings and serving on grant/application review committees.
- Attend recommended training and conferences to ensure the development of the knowledge base.
- Serve as the main point of contact for the Memphis & Shelby County Homeless Consortium.
- Staff the following meetings:
Governing Council, CoC Planning and others as needed. - Perform other related duties as assigned by management.
- Directly supervise CoC Coordinator(s), CoC Planning Administrator, Youth & Special Populations Administrator
- Carry out supervisory responsibilities under the organization’s policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding…
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