Supervisor ; Pretrial Services

Works under limited direction to supervise and coordinate the activities of employees assigned to 24 hours release and information gathering operation and is responsible for outcomes and results.

Pay Grade:51

Salary Commensurate with Experience and Education

Minimum Qualifications

• Four (4) years of experience in a lead or supervisory capacity within a lead or supervisory capacity within a jail, correctional facility, or criminal justice agency providing staff training,development and/or policy and procedural oversight; AND
• Bachelor’s degree from an accredited college or university in criminal justice, psychology, sociology, oracloselyrelated field; OR
• An equivalent combination of education and/or experience.
• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

• Directs employees to ensure all work activities adhere to prescribed timetables andmaintainwork schedules for staff to ensure appropriate coverage daily/nightly.
• Oversees staff charged with the responsibility of interviewing, gathering background information and criminal arrest histories on arrestees, making bail presentations to Judicial Commissioners and/or Judges, curfew calls, etc.
• Ensures andmaintainsappropriate staffing and equipment is available during each shift to adequately promotes the needs of all required duties.
• Responsible for always ensuring staff compliance with caseload and/or workload management requirements and protocol.
• Gathers andmaintainsperformance data and statistics pertaining tothe staff,unitand agency.
• Investigates and responds to complaints from internal and external customers.
• Makes decisions on personnel actions such as discipline and promotions.
• Plans and carries out the training and development of employees.
• Activelyparticipateon committees, working groups and teams to promote the work of the department and develop liaisons and partnerships within the community.
• Performs other related duties as required.

KSAs

• Knowledge of supervision and personnel management practices and techniques.
• Knowledge of the activities supervised.
• Ability to coordinate and direct the activities of assigned personnel in the unit.
• Managerial/leadership abilities.
• Ability to prepare composite reports using both Word and Excel and make sound recommendations that is supported by data.

Special Requirements

• Must be available for shift, weekend and holiday work as required.
• Must be able to work in a jail-secure environment.
• Must be able to pass a criminal background check including Special Deputy License and obtain NCIC certification.
• Must have access to an operable automobile and meet County requirements for automobile insurance upon date of employment.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially relatedto potential job duties will be considered andwill not automatically disqualify the candidate.

Shelby County Resident Disclaimer

All employees hired after September 1, 1986, must be residents of Shelby Countyand shall continue toresidein the County as a condition of their employment. The residency requirement shallnotapply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.

The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.

• Job Identification 260058
• Job Category Criminal Justice Related Support and Services
• Posting Date 01/30/2026, 01:20 AM
• Apply Before 02/14/2026, 05:59 AM
• Job Schedule Full time
• Job Shift Night
• Locations 201 POPLAR AVE RM 801, MEMPHIS, TN, 38103, US
• Grant Funded Not Grant Funded
• Salary (Annual/Hourly) $46,807 (Minimum) - $63,167 (Midpoint)