Strategic Project Lead

Designs, develops and implements large multifaceted projects in support of the strategic goals of the enterprise. They set strategies and tactics which lead to the transformation of global business processes and operational tools. Establishes, monitors, and directs project work streams and provides timely executive management briefings on progress and accomplishments. Creates plans to measure performance, produce scorecards, and ensure the use of end-user feedback loops for enhancements.

Identifies potential risks and develops contingency plans and mitigation solutions. Works with minimal management supervision to maintain progress and accomplish project goals. Resolves and/or escalates issues to appropriate levels in a timely manner. Leads or assists in translating business needs into technology requirements. Uses project management practices to create project proposals, plans, budgets, schedules, and financial justifications from concept through post-implementation.

Analyzes business processes and operational capabilities to recommend strategic and tactical solutions. Leads and directs cross-functional, cross-OPCO, and third-party provider representatives in developing enterprise programs and tactics. Prepares decision analysis and reports for presentation to all levels of management. Develops and manages third-party providers to ensure performance to goals and contractual compliance. Ensures all program management objectives are met. Perform other duties as assigned.

Requirements

Bachelor's degree in Business, Psychology, Behavioral Science, Program/Project Management or a quantitative discipline plus 7 years of experience in the job offered or 7 years related work experience and demonstrated proficiency in managing multiple programs simultaneously, development of program/project scope, business cases, program/project timelines, financial justification and management of program/project deliverables as scheduled. The employer will alternatively accept a Master's degree in in Business, Psychology, Behavioral Science, Program/Project Management or a quantitative discipline plus 5 years of experience in the job offered or 5 years related work experience and demonstrated proficiency in managing multiple programs simultaneously, development of program/project scope, business cases, program/project timelines, financial justification and management of program/project deliverables as scheduled in lieu of a Bachelor's degree plus 7 years of experience.

The position requires experience with:
Six Sigma Green Belt and/or equivalent;
Programming languages (SQL, JAVA);
Programming tools:
Tableau, Power BI, Spotfire;
Strong leadership skills; human relations skills; high degree of adaptability to meet changing needs; leadership/facilitation of core and extended teams; demonstrated analytical, organizational and planning skills.

This position will be hybrid in Memphis, TN and candidates must live within a 50-mile radius. This position is hybrid, meaning that employees will be required to work at a Fed Ex office location up to several times per week.