Emergency Manager

Job Description

The World's Best Stop at Nothing

There's a reason St. Jude Children's Research Hospital is consistently ranked on Glassdoor's "Best Places to Work" list. Actually, there are more than 6,500 reasons. At our world-class pediatric research hospital, every one of our 6,500 professionals shares our commitment to making a difference in the lives of the children we serve. There's a unique bond when you are part of a team that will stop at nothing to advance the treatments and cures of pediatric catastrophic diseases.

The result is a collaborative, positive environment where all employees, regardless of their role, receive the resources, support, and encouragement to advance and grow their careers.

The Emergency Manager will facilitate and lead all aspects of the emergency management program. This includes compliance with regulatory and accreditation standards, as well as fostering process improvement in collaboration with internal and external emergency preparedness stakeholders. The program seeks to address all emergency management mission areas through prevention, protection, mitigation, response, and recovery. This individual performs additional related duties as directed to support the mission, goals, and objectives of the Patient Care and Research within the institution.

• Writing, coordinating, and organizing all Emergency Operations Plans (EOPs) and policies to ensure compliance with regulatory agencies and integration with the overall institution plans and policies.
• Develop and conduct emergency management drills and exercises, including tabletop, functional, and full-scale drills to test institutional preparedness. Participate in a critique of each drill record lessons learned, and develop improvement plans to address identified shortfalls.
• Support strategic risk reviews with key stakeholders to maintain the Hazard Vulnerability Analysis (HVA) and the comprehensive all-hazards Emergency Operations Plan (EOP).
• Education & Training: create and implement emergency management training for departments/clinics/locations as applicable and ensure institution-wide leadership training on HICS.
• Coordination of disaster response and activation/maintenance of the incident command center.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

• Bachelor's degree in emergency management, Criminal Justice, Public Health, Public Law, Healthcare Administration/Management or related field.

• Five (5) years of experience in emergency management, disaster preparedness, public health, law enforcement, military.
• Prefer healthcare experience and working knowledge of DNV, NFPA, ISO, and/or Joint Commission regulatory standards about emergency management preferred.

• Certified Healthcare Emergency Professional or Certified Emergency Disaster Professional, both through the International Board for Certification Safety Management (IBFCSM) preferred.
• Certified Emergency Manager or Associate Emergency Manager (both through the International Association for Emergency Management) preferred.
• Healthcare Emergency Manager through the Association of Healthcare Emergency Preparedness Professionals preferred.
• Completing the following FEMA ICs courses: 100, 200, 300, 400, 700, 800, as these are standard foundational pieces in the emergency management profession preferred.

• Skills in managing programs with an understanding of customer needs and overall institutional/department goals. Ability to define project/program goals, drive execution, and manage change.
• Skills in communicating complex ideas effectively to diverse audiences and influencing others to see different points of view.
• Ability to think critically, draw insights, and connect the dots. Openness to change and adapting to changing times with resilience and flexibility.
• Skills in recognizing and evaluating risk and collaboratively identifying and implementing mitigation measures to eliminate underlying causes for defects or issues.
• Ability to identify, interpret, and apply applicable quality/safety regulations, healthcare, and consensus standards impacting patient care, research, and other institution functions.
• Skills in planning, prioritizing, and organizing work well. Ability to deliver under tight timelines with focus on quality and efficiency.

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

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