Director of Education

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. Founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe, World Relief has for 80 years partnered with local churches and communities in 100 countries to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

* This position is reliant upon funding and may be subject to modification or termination based on resource availability.*

World Relief is seeking a Director of Education to provide strategic and operational leadership for World Relief Memphis’ adult learning initiatives, including English as a second language (ESL), integrated course offerings, and other educational programming that equips immigrants and refugees for long‑term stability and belonging. Building on the strong foundation of the Connect Language Center (CLC), this role will guide the continued growth and diversification of educational offerings across multiple channels—onsite, offsite, volunteer‑led, partner‑hosted, and digital.

The Director of Education fosters a culture of innovation, collaboration, and excellence within the Education Department, ensuring that all programs are learner‑centered, outcome‑oriented, and integrated with World Relief Memphis’ holistic service model. This position reports to the Associate Director of World Relief Memphis, serves on the Memphis Leadership Team, and supervises departmental staff. The Director also collaborates closely with the Director of National Education Services at World Relief headquarters, contributing to and drawing from the national education community of practice to ensure alignment with proven models and shared learning across the network.

• Supervise staff, monitor daily work activities, track and approve timesheets, and review performance. Managers are also expected to lead staff in a manner consistent with Christian values, including praying with staff, leading devotionals, and fostering a Christian environment.
• Leadership and Strategy
  • Provide strategic leadership for the Education Department, advancing a vision for adult learning beyond traditional ESL.
  • Translate the organization’s mission and strategic goals into a cohesive educational strategy aligned with World Relief’s national framework and local community needs.
  • Serve as a member of the WRM Leadership Team, contributing to office‑wide planning, culture, and cross‑departmental collaboration.
  • Foster a departmental culture of continuous improvement, inclusion, and learner dignity.
  • Hire, supervise, and support staff through coaching, accountability, celebration, and professional development.
  • Collaborate with the Director of National Education Services and participate in the national education community of practice.
• Program Oversight and Development
  • Oversee the full portfolio of adult learning programs, including ESL classes, community workshops, and specialized offerings.
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