Director, Security Force Operations

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No matter the mission, SOC delivers! We provide a full suite of integrated solutions that support security and protection needs in high‑threat environments across the globe. Our reputation as a responsive, agile and trusted partner precedes us. Still not convinced? We’re trusted by the U.S. Government and other commercial clients to detect and deter the full spectrum of threats in support of national security interests.

As a Day & Zimmermann company, we have the strength to achieve mission objectives in any corner of the world. Come join in on our purpose – We put people to work, we protect American freedoms, and we help our customers power and improve the world!

SOC is currently looking for a Full Time, Director of Security Force Operations to join our team! This role is responsible for leading all aspects of the Xai Security Force in Memphis, ensuring operational readiness, fleet management, and adherence to training standards for mission‑ready deployments. The position oversees Security Force operations, manages customer relationships, addresses procurement needs, and directs Operations Security for both Memphis and Mississippi site teams.

Clear and consistent communication with client leadership, company senior leadership, and key stakeholders is essential. Success in this role is measured by operational excellence, compliance with client and regulatory requirements, and the delivery of a professional, well‑trained program that consistently meets or exceeds expectations.

• Provides oversight and leadership in all aspects of Xai program management; responsible for all contractual requirements and deliverables; acts as a primary FSI Senior Management point of contact to Xai for the performance of personnel assigned under the Xai contract.
• Ensures that all necessary Contractor effort is planned, provided, and maintained to the standards required by the contract; oversees all aspects of planning, scheduling, organizing, managing and assessing performance of assigned leadership and personnel assigned under the contract.
• Provides oversight and ensures contractual compliance in recruiting, vetting, training and assigning personnel; ensures that leadership is executing their responsibilities efficiently and effectively; oversees and ensures that performance of personnel meet operational and client standards.
• Acts as a liaison between the Xai Memphis leadership and SOC Senior Leadership with regular communication relating to contract requirements, expectations, and client needs within, or outside, of the scope of work.

• Leading and managing all aspects of the Security Force at all Memphis/Mississippi sites.
• Retain and recruit qualified candidates.
• Oversee all training aspects of the Security Force in Memphis/Mississippi.
• Maintain positive communications with Client and SOC Leadership.

• High School Diploma required.
• Minimum of 10 years’ experience as a Protective Force Management, Training.
• Minimum of 10 years’ Security experience within commercial or government environments.

In compliance with this state's pay transparency laws, the salary range for this role is $166,000 - $271,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family…