System Director-Digital Solutions and Innovation

Overview

The Director of Digital Solutions and Innovation is a new role responsible for overseeing the implementation and integration of innovative digital solutions within Baptist Memorial Health Care's IT services. This position aims to enhance patient and consumer experiences through technology and process improvements.

• Strategic Leadership:
  Participate in strategic and operational governance processes, collaborate with executive management, and establish digital strategy objectives.
• Digital Transformation:
  Connect digital investments to enterprise KPIs, plan and budget operational areas, and define the organization's digital architecture.
• Patient/Consumer Focus:
  Develop digital tools to enhance patient experiences, promote online presence, and drive digital disruption within business areas.
• Team Leadership:
  Lead and motivate a team of Journey Owners, develop strategic product roadmaps, and support multiple initiatives.
• Innovation and Research:
  Continuously seek new concepts and technologies, research best practices, and evaluate potential new initiatives.
• Collaboration:
  
  Work with leaders across the organization to integrate digital frameworks and develop business cases for digital projects.
• Vendor Management:
  Oversee RFPs, vendor relationships, and manage digital health vendor activities.

• Healthcare Industry: Minimum of 10 years in healthcare, preferably provider-based, with experience in healthcare innovation and digital transformation strategy consulting.
• Management Consulting:
  Minimum of 5 years in a management consulting environment, interfacing with business, IT, and technology stakeholders.
• Leadership:
  Minimum of 5 years supervising direct reports and leading teams.
• Education:
  
  Bachelor’s degree required, advanced degree preferred (e.g., MBA, MPA, MHA, MS).

• Digital Health Landscape:
  Working knowledge of digital health trends and technology.
• Team Building:
  Experience building and leading product teams, managing external vendor relationships, and collaborating in a matrixed organization.
• Change Management:
  Experience with technology change management in complex environments.
• Communication:
  Exceptional written and oral communication skills, ability to articulate vision and strategic plans.
• Strategic Planning:
  Design digital strategies that align with organizational goals and future investments.

• Business Development:
  Lead new business development for digital healthcare consulting services.
• Governance:
  Design digital health and telemedicine governance, advise senior executives, and demonstrate ROI of digital strategies.
• Operational Excellence:
  Manage IT operations, vendor contracts, and technology budgets, ensuring effective and efficient service delivery.

Location:

Memphis, TN