PC Technician II

Brief Description

At Vitalant, we are more than just a workplace—we are a community driven by a shared mission to make a life‑saving impact. As a PC Technician II, you’ll be a key player in ensuring our technology runs smoothly, supporting our dedicated teams as they help save lives every day. Join us and bring your technical expertise to an organization where your work truly matters.

• Mission‑Driven Work – Be part of an organization that helps save and improve lives.
• Professional Growth – We invest in your development with opportunities to expand your skills and grow your career.
• Collaborative Environment – Work alongside passionate IT professionals in a supportive, team‑oriented setting.
• Cutting‑Edge Technology – Stay ahead by evaluating and implementing the latest desktop solutions.

• Provide technical guidance to peers, ensuring best practices and knowledge sharing.
• Configure, install, and maintain PCs, laptops, printers, scanners, and print servers.
• Identify and troubleshoot hardware and software issues, resolving them efficiently.
• Evaluate new desktop technologies, making recommendations to improve performance and reliability.
• Collaborate with management and users to select and implement hardware and software solutions.

• Strong knowledge of PC and printer configurations, installation, and maintenance.
• Experience troubleshooting enterprise hardware and software issues in a professional setting.
• Ability to provide technical leadership and mentor peers.
• A proactive mindset with a passion for staying up to date on emerging desktop technologies.

Schedule:

Monday – Friday – Daytime Hours

• Medical, dental, and vision insurance
• Employee Assistance Program
• 401K retirement savings plans + 5% company match
• Tuition assistance up to $5K per year
• Free basic life and AD&D insurance
• Free short‑and‑long‑term disability insurance
• Employee Resource Groups
• Paid time off

Associate’s degree or equivalent combination of education and experience required. Working knowledge of various PC software packages and operating systems required. Working knowledge of PC hardware components required.

Relevant hardware or software certification preferred. Valid in‑state driver’s license required.

Three years related experience required, including PC repair, troubleshooting and configuration, and reading hardware diagrams.

About Us – Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. with a safe blood supply, specialized laboratory services, transfusion medicine expertise, and world‑renowned research.

Vitalant does not currently hire individuals who reside in the following states:
Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e‑mail to Careers to let us know the nature of your request. For more EEO information about applicant rights .