Services Specialist

Memphis, TN

Pay Rate $71,300 – $95,000

Multiple factors, including Individual experience, skills and abilities will determine where an employee is placed in the pay range.

Category/Shift Salaried Full-Time (Hybrid)

Take on a key position supporting IT solutions for a global enterprise. As an Application Services Specialist, you’ll collaborate with GCF business partners and service providers to deliver secure, effective IT solutions. Utilizing MS Power Platform, SharePoint, Power BI, and database tools, you'll help create rapid solutions for evolving business needs. The pulp produced by our company contributes significantly to improving quality of life for individuals around the globe.

Join our expanding team and make your impact today!

• Participate actively in the development and deployment of advanced analytics and application solutions that enable global operations.
• Engage collaboratively with business partners to generate user stories, analyze data source capabilities, identify issues and opportunities, build data models, and test and implement innovative solutions.
• Deliver high-quality, timely development outputs by developing, sustaining, testing, implementing, and configuring solutions in alignment with corporate standards.
• Provide support for enterprise IT deployment projects, working effectively with cross-functional teams.
• Develop and maintain detailed functional and technical specifications as well as supporting documentation for custom solutions.
• Foster strong working relationships with globally distributed IT resources, business analysts, developers, corporate support groups, team members, and business stakeholders.
• Proactively seek opportunities to enhance the efficiency of the work environment.
• Identify, develop, and distribute best practices and process improvements.
• Serve as an agent for change by challenging existing processes and promoting ongoing improvement initiatives.
• Encourage contributions from others and influence the adoption of new ideas and methods.
• Function as a subject matter expert within GCF on IT systems.
• Provide reliable support within a 24/7/365 framework by participating in an on‑call rotation.

• A Bachelor’s degree in Computer Science, Information Systems, Statistics or a related field is required.
• Minimum 2 to 4 years of development experience required.
• Required Experience/Technologies:
  • Microsoft Power BI, Microsoft Fabric, Microsoft SharePoint Online, Database Technologies (MSSQL, Oracle), Microsoft Power Platform (Power Apps, Power Automate), Python or R analytics (Machine Learning)
• Desired Experience/Technologies:
  • Alteryx, Theobald Universal Xtractor, Azure Dev Ops, Git, Power Shell, Crystal Reports, SSRS, SSIS, SAP BW HANA, .NET Development (C#/Blazor), Web Development (ASP.NET, JavaScript, jQuery, Bootstrap, CSS, HTML5)
• Critical
  
  Competencies:
  • Customer Focus
  • Dealing with Ambiguity
  • Functional/Technical Skills
  • Troubleshooting/Problem Solving
  • Action-Oriented/Self-Motivated
  • Learning on the Fly
  • Creativity
  • Communication Skills (oral and written)
  • Team Player
  • Organization and Planning
• Demonstrated capacity to effectively manage multiple priorities.
• Ability to provide technical guidance to less experienced teammates and GCF business partners.
• Influence application and technical architecture directions.
• Identify, develop, and share best practices and processes.
• Solid experience with PC and software platforms.

Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our safe, high-quality pulp forms the basis for a wide range of applications like towel and tissue products, diapers, feminine care, incontinence and other personal care products that promote health and wellness. In addition, our specialty pulp serves as a sustainable raw material used in construction materials, paints, coatings and more.

GCF generated $2.8B in revenue in 2024 and has 3,300 employees globally, with nine manufacturing facilities and eight regional offices. Additional information can be found by visiting

Global Cellulose Fibers promotes employee well-being by…