Mgr-Product Operations App

Position Overview

Lead the vision, strategy, and roadmap for Fed Ex Freight’s operational IT systems. Ensure mission critical applications operate reliably, scale effectively, and continuously evolve to support a fast moving transportation network.

• Manage, mentor, and develop a high-performing application development team, fostering growth and continuous improvement
• Oversee build versus buy decisions and direct strong development teams responsible for designing, building, and supporting applications that power freight operations across the enterprise.
• Ensure these systems are modernized, integrated, secure, and highly available to enable efficient operations, accurate reporting, and long term business scalability.
• Define and execute the product vision, strategy, and roadmap for operational systems, ensuring alignment with business, compliance, and operational priorities
• Prioritize features and enhancements based on business value, requirements, and scalability needs.
• Partner with architects, engineers, and business leaders to deliver solutions that are secure, scalable, and aligned with enterprise architecture standards.
• Monitor system adoption, performance, and operational metrics to inform product decisions and drive continuous improvements.
• Serve as the primary point of contact for operational systems, coordinating with internal teams and external vendors on dependencies, sequencing, and release planning.
• Communicate roadmap updates, modernization progress, risks, and trade offs to business and executive stakeholders.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as assigned.

• Bachelor’s degree in business, finance, computer science, information systems, or related
• Five (5) years of experience in product management or enterprise system ownership, preferably in operations domains.
• Demonstrated experience designing, building, and managing highly available operational systems.
• Strong understanding of integration patterns, including third party solution integration,
• Understanding of governance and compliance requirements, and audit readiness standards
• Experience framing trade-offs between customization, integration, release cycles, and system standardization
• Strong written and verbal communication skills
• Strategic and analytical thinking to define product direction and evaluate opportunities for system improvement
• Problem-solving and prioritization skills to manage complex integrations and modernization trade-offs

• Some travel required

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays.

Pay Range: $ - $ per year

Colorado Pay Ranges:
Colorado Springs, Grand Junction $116,600 - $204,050;
Henderson, Mead $116,600 - $204,050;
Gypsum $116,600 - $204,050

Illinois Pay Ranges:
Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $116,600 - $204,050;
Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion, Buffalo $116,600 - $204,050

New York Pay Ranges:
Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $116,600 - $204,050;
Bethpage, Montgomery, West Babylon $116,600 - $204,050

New Jersey Pay Ranges:
Colorado pay ranges are a reasonable estimate for entry-level salaries. Actual pay is determined by experience relative to the job, market level, specific…