Desktop Support Technician

Description

A non‑profit organization is looking to fill the 10am opening on their Service Desk Team. They are seeking a mid‑level resource to provide 100% virtual support for their customers. Day‑to‑day breakdown: 60% answering calls and 40% handling daily tasks, service queues, project work, and documentation.

• Active Directory
• Office 365
• Troubleshooting
• Customer service
• Phone support
• Desktop
• Windows 10
• Hardware
• Technical support
• Imaging
• Deployment

• Active Directory
• Office 365
• Troubleshooting
• Customer service
• Phone support

6 am or 7 am shift

The manager is looking for someone who has great customer service skills and who is self‑sufficient, as they will be the only support during the night shift.

Entry Level

This is a Contract position based out of Memphis, TN.

The pay range for this position is $18.00 – $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short‑term and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Memphis, TN.

This position is anticipated to close on Mar 9, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.