RAN Support Engineer

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Myticas is looking for a RAN Support Engineer. The candidate will work as an onsite Resident Engineer with our client’s customer and must have recent experience and be able to meet the following requirements:

• Perform first level of troubleshooting/response for anomalies found in the above elements.
• Raise tickets with care team for issues that he couldn't solve.
• Support activities/migrations/upgrades/implement change requests on behalf of customer (those are normally carried out by care team).
• Prepare/review MOPs of activities. (if this is covered in the SOW for RE)
• Participate in ORT/ATP. (if this is covered in the SOW for RE)
• Provide incident reports and KPI reports (if this is covered in the SOW for RE).
• Provide technical support and troubleshooting assistance to end-users and stakeholders.
• Maintain accurate records of network configurations, changes, and upgrades.
• Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
• Conduct trials & features testing, launch new products. (if this is covered in the SOW for RE)

• O&M experience in Airscale, Flexi Zone (Indoor & outdoor) BTS site solutions.
• Experience in BTS Element Manager (Web user interface, BTS site manager and BTS CLI).
• Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit …etc).
• Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application…etc).