IT Manager II

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

The Information Systems Manager manages and facilitates various multi-disciplinary teams with complex projects in diverse Clinical and Business Information Technologies. Responsible for planning, organizing, managing, communicating, and controlling the analysis, evaluation, design, development, implementation, maintenance, and support of complex and highly integrated computer-based application software projects. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

The Information Systems Manager manages and facilitates various multi-disciplinary teams with complex projects in diverse Clinical and Business Information Technologies. Responsible for planning, organizing, managing, communicating, and controlling the analysis, evaluation, design, development, implementation, maintenance, and support of complex and highly integrated computer-based application software projects. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Plans, manages, coordinates, organizes, and makes assignments for the current and future requirements of assigned areas of responsibility. Analyzes problems and opportunities from an organizational-level perspective, and proposes innovative and cost-effective solutions that reflect a thorough understanding of the business or clinical issues. Maintains expert information technology status on the clinical or business areas supported, and comprehensive knowledge of related areas.
  
  Evaluates and recommends a broad range of hardware and software products for applicability, compatibility, and long-range integration with other systems.
• Manages the design, development, testing, documentation, and support of complex custom and commercial software. Performs or oversees these functions on critical components and as necessary to meet commitments. Refines departmental standards and procedures for Information Technology Analysis and system documentation. Assesses the organization-wide impact of proposed technical and procedural changes in assigned or related systems.
• Communicates the status of assigned projects, systems, and user requests as exhibited by timely and accurate memos, time estimates, project plans, and progress reports related to projects and assigned systems. Consults with Users to stay abreast of issues. Makes highly effective technical and business presentations. Ensures that all documents in the work unit are organized in an effective and efficient manner.
• Provides personal and ongoing oversight of data security, integrity, backup and recovery procedures for assigned systems. Proposes designs, develops, tests, implements and manages mission-critical batch and real-time interfaces between complex systems from multiple vendors using established and innovative techniques. Designs highly integrated and efficient data structures to meet the needs of the organization.
• Monitors and controls outcome, products produced, and system performance in assigned systems. Insures efficiency and logical soundness in assigned systems by planning, inspection, peer review and other procedures to insure quality. Insures the functional operation and reliability of assigned systems by planning, communicating, and executing / coordinating through test plans in close coordination with the User and others as necessary prior to implementing scheduled system changes.
  
  Directs and interacts with multiple vendors on behalf of the organization. Acts as a primary liaison between the Customer and other internal or external support organizations…