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Business Systems/ Tech Analyst

Global Programs VP: End-to-End OTC Transformation

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: FedEx Group
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading logistics company is looking for a Global Process Owner (GPO) for the Onboard to Collect (OTC) mega process in Memphis, TN. The role involves overseeing the redesign of the entire customer journey from onboarding to collection of payments. Candidates should possess strong leadership, business process reengineering skills, and over 10 years of experience in back-office roles. This position includes a 30-50% travel requirement and an excellent opportunity to impact customer experience and efficiency.
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