Technical Support Specialist
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-01-12
Listing for:
Mindlance
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
- May install software or perform hardware testing remotely
- Enter commands and observe system functioning to verify correct operations and detect errors
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Qualifications :
- Associate's degree in computer related field or equivalent training required
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Basic ability to work independently and manage one’s time
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Training :
CST for approximately a month. After training, the schedule can be –, –, or – CST, depending. EEO :
-
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