More jobs:
Data Center Technician
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-01-14
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
Systems Engineer, Hardware Engineer
Job Description & How to Apply Below
Data Center Technician
Location:
Memphis, TN
Pay: 12 Months
Job Description:
- Troubleshooting, repair, parts ordering, preventative maintenance, and installation of Dell products at the customer site.
- Triage issues with direction from Dell Support.
- Execute plan of action from Dell Domain Engineer/L3.
- Document plan of action results, logs, and service reports (parts numbers/PPID of old/new parts replaced) to Dell via case email.
- Reseating parts, swap or replace parts.
- Server testing and validation (running diagnostics, capturing and uploading logs).
- Upgrading firmware as needed.
- Parts locker management, manage inbound and outbound parts.
- Spare parts management, separate from parts locker (during CW server deployments).
- Parts return to Dell.
- High School Diploma or GED required.
- May require technical certification or Associate Degree.
- Generally, 4-6 years experience in area of responsibility.
Proximity & Availability
- Candidate lives locally (within 1545 minutes of the work site).
- Comfortable with daily commute.
- Willing to work shifts and be on-call.
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds).
- Experience with server swaps and deployments.
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements).
- Experience with water cooling servers (desirable, not required).
- Familiarity with Linux.
- Has built PCs.
- Follows provided Plan of Action (POA) from support.
- Stays current with technology (reading, company announcements, continuous learning).
- Can handle the physical demands of the job.
- Provides real-time, detailed documentation.
- Demonstrates good documentation habits.
- Has experience in documentation.
- Communicates clearly, directly, and proactively.
- Is personable and articulate.
- Provides detailed examples.
- Works well in a team and maintains a positive attitude.
- Does not require excessive prompting or give elusive answers.
- Demonstrates strong work ethic and accountability.
- Can prioritize tasks based on severity and customer demand.
- Shows initiative and thrives in fast-paced, critical environments.
- No periods of inactivity, lack of initiative, or difficulty handling pressure.
Position Requirements
5+ Years
work experience
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