Program Manager , Transportation Engineering Systems

Program Manager I, Transportation Engineering Systems

Job  |  Services LLC

Join the Transportation Engineering Systems (TESS) team where you'll directly influence how Amazon's transportation network operates  a Program Manager, you'll bridge business strategy and technical systems, working with data scientists and engineers to configure and optimize transportation networks that deliver for millions of customers daily. This role offers the opportunity to drive data‑driven decision‑making across multiple organizations while building analytics capabilities that shape the future of Amazon's logistics operations.

TESS manages transportation network configuration by partnering with internal stakeholders and systems to deliver measurable business outcomes. You'll work at the intersection of business and technology, gathering customer insights, mining large datasets, and translating complex requirements into system improvements that directly impact Amazon's transportation strategy.

• Manage the full lifecycle of cross‑functional programs with impact across multiple organizations, from strategy development through delivery
• Define program objectives, analyze data, and drive quantifiable improvements using metrics and KPIs
• Partner with business leaders, engineering teams, and stakeholders to prioritize projects and allocate resources effectively
• Develop and implement KPI reporting for program portfolios, providing visibility into milestones and performance
• Create, communicate, and manage project budgets

You'll start your day reviewing dashboards and metrics that track transportation network performance, identifying opportunities for optimization. You'll collaborate with Business Analysts and Business Intelligence Engineers to extract insights from large datasets, then translate those findings into actionable recommendations for leadership. Throughout the day, you'll facilitate meetings with cross‑functional teams—from operations managers to software engineers—ensuring alignment on priorities and removing roadblocks.

You'll work autonomously to solve ambiguous problems, whether that's defining requirements for a new system feature or analyzing why a particular network configuration isn't performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers' doorsteps.

The Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon's business operations and technical infrastructure. We're responsible for configuring and optimizing the transportation network that powers Amazon's logistics operations globally. Our team culture values data‑driven decision‑making, customer obsession, and innovative problem‑solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale.

As part of TESS, you'll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence.

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 2+ years of program or project management experience
• Experience working with data mining on large datasets
• Experience with SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document

• Knowledge of Lean principles and DMAIC methodology
• Master's degree in Supply Chain, Business, Engineering, or a related field
• 3+ years of program management, logistics, operations, supply chain, transportation, or related field experience
• Experience with SQL and advanced Excel
• Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
• Experience understanding needs of business and end customers and translating them into right solutions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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