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Encore Delivery Specialist

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Jim Keras Subaru- Covington Pike
Full Time, Seasonal/Temporary position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Position: Love Encore Delivery Specialist

Join to apply for the Love Encore Delivery Specialist role at Jim Keras Subaru
- Covington Pike

Overview

As a Love Encore Delivery Specialist, you will be one of the dealership’s technology ambassadors and customer experience experts. You’ll provide personalized, one-on-one follow-up appointments for new Subaru owners, ensuring they fully understand and enjoy the advanced features and safety technologies in their vehicles.

Key Responsibilities
  • Schedule and conduct Love Encore Delivery appointments with recent Subaru buyers (14-60 days post-purchase)
  • Demonstrate and explain Subaru technologies, including Eye Sight, STARLINK, navigation, Bluetooth, and safety features
  • Personalize tutorials based on each customer’s needs and questions
  • Assist customers with smartphone integration, app setup, and vehicle customization
  • Provide ongoing support and serve as a technology resource for customers and dealership staff
  • Maintain up-to-date product knowledge and complete Subaru certification as required
  • Track completed appointments and ensure timely follow-up
  • Collaborate with sales and service teams to deliver a seamless ownership experience
Qualifications
  • Excellent communication and interpersonal skills
  • Passion for customer service and technology
  • Strong organizational skills and attention to detail
  • Ability to learn and explain vehicle features and digital tools
  • Previous Automotive, Tech Support, Or Customer Service Experience Preferred
  • Valid driver’s license and clean driving record
  • High school diploma or equivalent (college degree a plus)
What We Offer
  • Competitive hourly pay plus performance-based bonuses
  • Health, dental, and vision insurance
  • 401(k)
  • Employee discounts on vehicles, service, and parts
  • Paid training and advancement opportunities
  • A supportive, team-oriented environment
Seniorities and Employment Details
  • Seniority level
    :
    Entry level
  • Employment type
    :
    Full-time
  • Job function
    :
    Management and Manufacturing
  • Industries
    :
    Motor Vehicle Manufacturing

Location:

Arlington, TN

Note:

This description reflects the responsibilities and requirements of the role as provided. It does not include any extraneous navigation prompts or site notices.

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