Human Resources Coordinator

Human Resources Coordinator - Full Time - Germantown, TN

At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patient’s needs is heard and met.

Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams. We recognize that our patients aren’t just cases; they’re individuals deserving of dignity, compassion, and respect, regardless of their circumstances. We believe that end‑of‑life care should never feel transactional, and together we strive to make each moment count, providing comfort and meaning to patients and their loved ones.

• Bachelor’s degree in Human Resources Management
• Minimum 1 year experience in HR
• Proficient in Microsoft Office Suite
• Demonstrated experience with HR metrics
• Soft skills in Employee Relations
• Recruitment experience is not required
• Knowledge of HR and databases
• Data entry & management proficiency
• Budget management experience
• Knowledge of Excel
• Basic medical office/health agency knowledge
• Effective oral and written communication skills
• Basic accounting knowledge including payroll processing

• Implement HR strategies and initiatives
• Bridge management and employee relations by addressing demands, grievances, or other issues
• Develop and maintain protocols and timelines for new hires
• Partner in the recruitment and selection process based on staffing needs
• Support business needs through human‑capital development, engagement, motivation, and preservation
• Monitor overall HR strategies, systems, tactics, and procedures across the organization
• Handle operational and technical HR duties
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs and monitor training programs
• Report to management and provide support as requested
• Ensure legal compliance with all policies and regulations (accounting, confidentiality, unemployment claims, workers’ compensation, leave of absence)
• Maintain all accounting and HR records, invoices, and files

• Mon – Fri 8:30 a.m. to 5:00 p.m.
• Health, Dental, Vision, 401(k), PTO
• Continuing Education Reimbursement
• Opportunity to grow into leadership roles within the team and organization