Staybridge Suites Memphis Poplar East - Assistant General Manager OEM

Staybridge Suites Memphis Poplar East - Assistant General Manager OEM Address 1070 Ridge Lake Blvd, Memphis, TN, 38120

Job Description

Join Our Team as an Assistant General Manager!

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations.

Join our team and be part of creating unforgettable experiences for our guests!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Leadership
  
  Skills:
  
  Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.
• Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations.
• Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth.
• Communication
  
  Skills:
  
  Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication.
• Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.
• Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting.
• Organizational
  
  Skills:
  
  Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.
• Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction.

• At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience
• Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Our hotel offers an ideal location in the East Memphis business district near several corporate offices including Kroger, Service Master and International Paper. Popular attractions in Memphis, TN, such as Graceland, Beale Street, the Rock-n-Soul Museum and the Children's Museum of Memphis, are a short drive away from the hotel. With direct access to major highways, including I-240, I-40 and I-55.

Apartment-style suites paired with exceptional service and the comforts of home promise patrons of the Staybridge Suites Memphis Poplar Ave East a pleasant overnight or extended stay. Free daily hot breakfast, and in the evening, join us in our great room for our Evening Social featuring complimentary drinks and hors d'oeuvres Tuesday through Thursday. Stop by The Pantry for a meal, snack or beverage open 24 hours for your convenience.

Maintain your exercise routine with our Fitness Center and our seasonal outdoor pool.