Hampton Inn Memphis Southwind - Front Desk Agent

Hampton Inn Memphis Southwind - Front Desk Agent Address 3579 Hacks Cross Road, Memphis, TN, 38125

Job Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

In the Southwind area of Memphis, Tennessee, this hotel is one mile from TPC Southwind. The hotel features an outdoor pool and rooms provide cable TV with pay-per-view movies. Guests can use the free Wi‑Fi available in every room at the Hampton Inn Memphis‑Southwind. The rooms also include a coffee maker, ironing facilities and a hairdryer. A gym is available at the Southwind Hampton Inn Memphis.

The hotel offers breakfast, a 24‑hour business center and a bar. Memphis International Airport is 15 miles from the Hampton Inn Memphis. The Memphis Zoo is 16 miles away and the National Civil Rights Museum is 22 miles from the hotel.