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Specialist-Patient Assistance

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Baptist Memorial Health Care
Full Time position
Listed on 2025-12-05
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below

Job Summary

Administers and coordinates the patient assistance program for reimbursement of pharmaceuticals, completion of charity care application as well as securing financial assistance via utilization of appropriate software. Oversees the program and its goal to obtain financial assistance and/or free medications via application process for uninsured or underinsured patients through various drug manufacturers patient assistance programs and foundations. Performs other duties as assigned.

Responsibilities
  • Works with patient and/or patient designated representative.
  • Daily reviews the EPIC system for Charity and Patient Assistance Applications that have been submitted for pre-approval.
  • Reviews charity applications.
  • Reviews for patient assistance, free drugs and drug replacement.
  • Creates, reviews, maintains and files records and reports of all reimbursement activities.
  • Communicates with appropriate parties to ensure effectiveness of the program.
  • Maintains competency and effectively manages job responsibilities.
  • Completes assigned goals.
Experience Minimum Required
  • Two years of physician or hospital billing. One year of applying for grants, co-payment and drug manufacturer assistance.
Preferred / Desired
  • Pharmacy technician. Epic EMR application. Oncology clinical or pharmacy setting.
Education Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred / Desired
  • National Pharmacy Technician Certification. Associates degree or higher in related field.
Special Skills Minimum Required
  • Proficient in use of Microsoft Office and Outlook. Knowledge of insurance billing and guidelines. Excellent skills in written and verbal communications. Skill to write legibly and record information accurately as necessary to perform job duties. Strong quantitative, analytical, and organizational skills. Advanced knowledge of EMR's. Team focused individual.
Preferred / Desired
  • Knowledge of Epic EMR.
Licensure

No specific licensure requirement listed.

Seniority Level
  • Entry level
Employment Type
  • Other
Job Function
  • Other
Industries
  • Hospitals and Health Care
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