Bank Operations Quality Assurance Analyst

Bank Operations Quality Assurance Analyst

Job Category: Bank Corporate

Requisition Number: BANKQ
003546

• Posted :
  February 26, 2026
• Full-Time
• On-site

• Headquarters, 6000 Poplar Ave, Ste 300, Memphis, TN 38119, USA

The Bank Operations Quality Assurance Analyst will be instrumental in ensuring the accuracy and compliance of Wire Transfers, ACH Transactions, Reporting, Recons, Maintenance, with a particular emphasis on adherence to Travel Rule violations. This position will conduct quality control checks to verify that Bank Operations will meet all compliance requirements, minimize risk and ensure that our operations adhere to regulatory standards.

• Perform thorough quality assurance reviews of all bank transactions to ensure accuracy and compliance with internal policies and procedures.
• Conduct detailed screenings of daily wire transfer data to ensure no Travel Rule violations and nested Third Party senders.
• Identify and document discrepancies or errors in transactional processes, including issues related to Travel Rule, REG E, UCC 4A, NACHA, REG J, REG CC and Compliance.
• Prepare and present comprehensive reports on QC findings, compliance status, and any related issues to management.
• Recommend and implement enhancements to processes and compliance controls to improve efficiency and reduce error rates.
• Work closely with compliance, operations, and legal teams to address complex issues and ensure adherence to regulatory standards.
• Assist in training and guiding team members on regulations and QC best practices.
• Perform other related duties as assigned.

• Minimum of 2-3 years of experience in a bank operations or quality control role within a financial institution, with a focus on BSA/AML/Fraud/OFAC/Recon per regulatory requirements.
• Strong understanding of wire processing, ACH processing, Travel Rule regulations, financial crime prevention.
• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• Exceptional analytical skills with a strong focus on accuracy and thoroughness in transaction reviews.
• Excellent verbal and written communication skills for effective reporting and collaboration with team members.
• Strong proficiency in Microsoft Excel.

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