Relationship Banker

Relationship Banker

Join to apply for the Relationship Banker role at First Horizon Bank

Location: On site at location listed in job posting.

Schedule: Monday through Thursday 8:30AM to 4:30PM, Friday 8:30AM to 6:15PM, Saturday 8:30AM to 1:15PM

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals.

• Proactive Sales Engagement:
  Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
• Growth Focus:
  Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
• Client-Centric Financial Advice:
  Provide personalized financial advice that aligns with clients’ short- and long-term goals using deep product knowledge.
• Referrals:
  Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including mortgage, wealth, private client, and business banking.
• Proactive Client Outreach:
  Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Sales Leadership:
  Coach associates on sales, referrals, products and services as needed.
• Support teller line to keep customer wait time to a minimum and process financial transactions.
• Deliver excellent client experiences and resolve client issues promptly.
• Enhance individual knowledge through ongoing training and learning.
• Maintain compliance with bank regulations, policies, risk management, internal controls, and First Horizon code of ethics.
• Assist with meetings to promote sales, product knowledge and customer service.
• Support training of new associates and participate in dual control vault responsibilities.
• Stay informed of operational updates and changes to ensure compliance.
• Perform all other job related duties as assigned.

• High school diploma or general education degree (GED).
• 2–5 years of experience as a Universal Banker or Teller.

Microsoft Office Suite, Salesforce.

• Complete the DeGarmo Retail Behavioral Assessment (12–15 minutes).
• Background credit check and compliance with S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential. Headquartered in Memphis, TN, the banking subsidiary operates in 12 states across the southern U.S. The company offers commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

• Medical with wellness incentives, dental, and vision.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.
• More benefits available at