Senior Mechatronics & Robotics Technician - Wilmington, NC

Senior Mechatronics & Robotics Technician - Wilmington, NC

Job  |  Services LLC

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Reliability & Maintenance Engineering (RME) work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment to ensure our customers receive the Amazon smile.

As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems, managing projects, and training and mentoring service technicians and contract technicians.

• Promote a safe working environment by following all safety procedures.
• Maintain and troubleshoot all conveyor systems in the building.
• Lead and audit preventative maintenance procedures.
• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo‑eyes, motor starters, limit switches, proximity sensors, solenoids, and related equipment.
• Create and close out work orders with data including labor hours, equipment maintenance, and parts used.
• Maintain positive working relationships across all Amazon Operations facilities.
• Develop training plans for service technicians.
• Develop work plans for emergency repair of critical assets.
• Move up to 49 lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation.

• Front Half Day Shift – 4 days on, 3 days off. Typical hours 6:00 AM to 4:30 PM with a half‑hour break.
• Back Half Day Shift – 4 days on, 3 days off. Typical hours 7:00 AM to 5:30 PM with a half‑hour break.
• Front Half Night Shift – 4 days on, 3 days off. Typical hours 6:00 PM to 4:30 AM with a half‑hour break.
• Back Half Night Shift – 4 days on, 3 days off. Typical hours 7:00 PM to 5:30 AM with a half‑hour break.

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent diploma.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 3+ years of conducting predictive and preventative maintenance procedures experience.
• 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience.
• 4+ years of reading blueprints and electrical schematics experience.
• 4+ years of demonstrating safety standards experience.
• 5+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience.

• Experience with MHE safety standards according to OEM and safety standards.
• Experience in troubleshooting, installation, fault finding, and repairs.
• Experience with a Computerized Maintenance Management System (CMMS).
• Experience leading continuous process improvement in a technical support environment.
• 4+ years of electrical theory, robotics, controls components, and automated equipment experience.
• 2+ years of electrical or mechanical experience.
• 2+ years of programmable logic controls (PLC) programs experience.
• 2+ years of robotics system components and controls experience.
• Experience managing projects.
• Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians.
• Willingness to learn and grow within Amazon RME.
• Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities.
• Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field.

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, a matching 401(k) program, and up to 20 weeks of paid parental leave. We do not wear suits and ties—come as you are. This position will remain posted until filled.

Base pay for this position ranges from $75,400/year in our lowest geographic market up to $106,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company; equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.