Operations Engineer, GEMS NA Ops Engineering

Operations Engineer, GEMS NA Ops Engineering

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross‑functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer‑obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure, including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and stakeholders, you will engage as a team and ensure a timely handover.

You will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs.

To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.

This role requires 75% regional travel on a yearly basis. When not traveling, you must have availability to work from a corporate office. Candidates should either live near or be willing to relocate within a reasonable commuting distance of one of the corporate office locations listed. Relocation assistance may be provided.

• Work independently with internal and external teams to manage the lifecycle of challenging projects and deliver on project objectives and targets.
• Actively participate in firm engineering reviews and make tangible impact on proposed solutions on an individual system or its components, on overall systems architecture, and on facility processes.
• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput, and safety qualifications.
• Lead effective meetings by setting objectives, putting the right people in the room, and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps.
• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Provide clear and concise summaries for leadership and management.
• Articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
• Manage change order controls, purchase orders, and invoice validation/approvals.
• Build strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives that improve engineering and cross‑team efficiencies, optimizing the teams’ value and delivery.
• Travel up to 75% domestically, with variable intensity.

You are managing one or multiple projects with varying scope, complexity and duration. Daily tasks may include site coordination with operations teams and contractors, deep‑dive project progress, schedule and resources, identifying barriers, creating solutions and driving resolutions. You may facilitate planning and implementation meetings with project stakeholders, ensuring alignment in objectives, expectations, and next steps. You capture and publish detailed notes after each meeting, driving ownership and follow‑through on actions and decisions.

Reviewing and approving Sorter System Functional specification documents is one of the essential tasks. You may track the on‑time creation of sorter configurations with…