Exhibits Educator; Seasonal

Memphis Zoo 2000 Prentiss Pl Memphis, TN 38112, USA

The Exhibits Educator is responsible for inspiring, educational interactions and provides excellent guest service to all Zoo guests at several of our seasonal and year‑round exhibits. This position works cooperatively with Education staff, other Zoo team members, volunteers, and interns.

Essential Job Functions:

• Responsible for guest engagement and interpretation of seasonal exhibits through hands‑on activities and demonstrations.
• Ensures an exceptional guest experience by creating a welcoming atmosphere and confidently sharing exhibit knowledge.
• Supports guest engagement at additional zoo exhibits and interpretive spaces as assigned.
• Serve as a credible source of information; answer great questions and give directions, ensuring that Zoo guests receive assistance and accurate information as needed.
• Communicates with others immediately when responding to an incident or an emergency.
• Ensures both guest and animal safety through the implementation of Zoo rules and regulations.
• Assists in cleaning, organization, and upkeep of Zoo grounds, interactive spaces, and educational materials.
• Contributes professionally to a collaborative, innovative, and energetic work environment.
• Assists with Education programming needs as required to meet Departmental goals and expectations.
• High school diploma or equivalent.
• 2 years of relevant experience, or any equivalent combination of education and experience that demonstrates the ability to do the job.

Preferred Education/

Experience:

• Previous experience leading tours or interacting with guests in educational, sports, entertainment, or hospitality organization.
• Basic biology/zoology/science content knowledge.
• Guest Focus.
• Teamwork Orientation.
• Stress Management/Composure.
• Microsoft Office Suite.
• Multi‑task Oriented.
• Time Management.
• Problem Solving Skills.
• Public speaking.

Supervisory Responsibility: None

Reporting Structure: Reports to the Education Manager

Position Type/Expected Hours of Work:

Seasonal positions are defined as temporary work to meet an organization’s temporary needs during certain times of the year and can last up to 6 months. This position can be scheduled to work approximately up to 40 hours per week. Scheduling is at the discretion of the manager. This position is considered non‑exempt under the federal and state wage and hour laws.

Scheduling Availability Requirements:

Position regularly requires flexible hours including weekdays, holidays, and weekends including early morning, daytime, and evening hours.

Zoo Grounds: this position primarily works in an outdoor setting and will frequently be exposed to outdoor weather conditions, including low and high temperatures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires frequent standing/walking/bending and may occasionally move or lift objects up to 40 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Other Requirements:

• 18 years or older.
• Clear background check.

The Memphis Zoo has a comprehensive benefits and employee perks package. Please see our Memphis Zoo Careers page for details.

EEOC and Inclusion Statement:

The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World‑class zoos are comprised of world‑class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.

The Memphis Zoo is an equal‑opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age,…