Instructional Designer

Southwest Tennessee Community College is a comprehensive, multicultural, public, open–access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Instructional Designer

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: People & Culture

Campus

Location:

SWTCC – Union Avenue Campus

The Instructional Designer designs, delivers, and evaluates high-quality professional learning experiences that build employee capability, leadership effectiveness, and organizational capacity across the College. Reporting to the Assistant Vice President for People & Culture, this role supports institution‑wide learning initiatives through online, blended, and instructor‑led training while ensuring compliance with accessibility, quality, and regulatory standards.

• Design & Development
  • Consult with stakeholders to conduct needs analyses and translate performance gaps into measurable learning objectives.
  • Design and develop instructor‑led, blended, and self‑paced modules (microlearning, interactive e‑learning, job aids, videos, simulations).
  • Build and maintain course shells, templates, and style guides; apply UDL, adult‑learning, and assessment best practices.
  • Prototype quickly; iterate using learner analytics, surveys, and usability testing.
• Digital Learning & Learning Management Systems
  • Design and develop self‑paced and blended online learning experiences that scale institutional training and increase access across campuses and modalities.
  • Administer and maintain the professional‑development learning management system, including course setup, enrollments, automation, reporting, and data integrity.
  • Convert in‑person training and institutional initiatives into scalable online formats.
  • Package, upload, and troubleshoot SCORM and xAPI content and integrate third‑party learning tools and open educational resources as appropriate.
  • Develop dashboards and reports to track participation, completion, and learning outcomes.
• Instructor‑Led Training & Accessibility Compliance
  • Design and facilitate in‑person and synchronous instructor‑led training sessions for faculty, staff, and supervisors.
  • Lead accessibility audits and compliance reviews for e‑learning and training materials to ensure alignment with WCAG 2.1 AA, Section 508, and institutional standards.
  • Provide guidance and remediation strategies to ensure accessible and inclusive learning across all modalities.
  • Coach facilitators and presenters on inclusive instructional strategies, active learning techniques, and effective delivery practices.
• LMS Administration & Learning Technologies
  • Administer the professional‑development LMS (catalogs, enrollments, groups, automation, reporting, data quality).
  • Package, upload, and troubleshoot SCORM/xAPI content; integrate third‑party tools and OER as appropriate.
  • Create dashboards and standard reports on participation, completion, satisfaction, and learning transfer; surface insights for decision‑making.
  • Ensure data, content, and user experiences meet security, privacy, and accessibility requirements.
• Facilitation, Coaching & Support
  • Facilitate live sessions and webinars; coach facilitators on active learning, inclusive pedagogy, and assessment strategies.
  • Provide just‑in‑time support to learners and managers; document knowledge base articles and quick‑start guides.
  • Coordinate pilots and A/B tests to evaluate modality, sequence, and media effectiveness.
• Quality, Accessibility & Compliance
  • Apply QM‑aligned review checklists and WCAG 2.1 AA accessibility standards (alt text, headings, transcripts/captions, color contrast, keyboard navigation).
  • Establish version control and content lifecycle processes (review, refresh, archive).
• Collaboration & Project Management
  • Manage multiple projects using defined…