Receptionist, Customer Service​/HelpDesk

Overnight Shift | PRN / As Needed

Are you someone who enjoys a calm, professional overnight environment while providing excellent service to others?

We are currently seeking a PRN Overnight Front Desk Receptionist to support our community during overnight hours as needed. This important role helps ensure residents, families, and visitors feel welcomed, supported, and safe throughout the night.

Candidates must be available to work overnight shifts as scheduled.

Are you ready to love your job again?

Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and honored to be one of only 20 companies on Fortune Magazine’s “Best Workplaces in Aging Services” list.

• Free Meal for Each Work Shift
• Employee Assistance Program – Wellness Resources for You and Your Family
• Competitive Pay Rates
• Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
• Options To Get Paid on Your Own Schedule
• Certified Great Place to Work
• Pathways for Growth Opportunities
• Diversity, Equity and Inclusion Training
• Tuition Assistance
• Student Loan Repayment Assistance
• Access to Emergency Financial Assistance
• Access to Health, Dental, Vision Insurance
• 401K with Employer Matching Contributions

• PRN / As Needed
• Overnight shifts required
• Weekend availability may be required

• You greet residents, families, and visitors with warmth and professionalism, creating a welcoming first impression for the community.
• You answer incoming calls with a friendly and helpful tone, connecting callers with the appropriate team members and assisting with general questions.
• You help maintain an organized, professional front desk and lobby area to ensure a positive experience for everyone entering the community.
• You help support a calm and safe environment for residents and team members during overnight hours.

• High school diploma or equivalent
• Previous experience as a receptionist, front desk associate, or office assistant preferred
• Strong communication and customer service skills
• A friendly, professional, and dependable approach

Our people and our residents are at the center of our universe. We can’t wait to meet you!

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