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Customer Service Rep

Senior Manager, Customer Experience & Operations

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: FedEx Freight
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Business
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading logistics company is seeking a Customer Service Operations Manager in Memphis, TN. This role involves leading the Customer Service Division, ensuring data accuracy for operational issues, and developing plans for continuous improvement. The ideal candidate holds a Bachelor's degree in Business and has five years of experience in customer service operations. Proficiency in MS Office and analytics tools is required.

This position may require travel and weekend work based on business needs.
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Position Requirements
10+ Years work experience
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