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VP, Global Programs & OTC Transformation

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Federal Express Corporation
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A global logistics company is seeking a Global Process Owner to enhance the customer journey from onboarding to payment collection. The ideal candidate should possess strong leadership skills and have extensive experience in back-office processes and business transformation initiatives. This role involves redefining the entire OTC value stream while ensuring exceptional customer experience standards and leading continuous improvements across multiple functions.

Willingness to travel 30-50% is expected.
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