Call Center Representative

Overview

Our client, a leading organization in the customer service industry, is seeking a dedicated and motivated Call Center Representative to join their team. As a Call Center Representative, you will be an essential part of the customer support department, assisting clients and ensuring their needs are met with professionalism and care. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a customer-focused attitude, aligning successfully within a dynamic and supportive environment.

Job Title: Call Center Representative

Location: Memphis, TN

Pay Range: 13.50

Shift: 4PM to 1AM

• Responding promptly and professionally to customer inquiries via phone or email
• Providing accurate information about products and services
• Resolving customer issues efficiently and effectively
• Documenting customer interactions and updating account information
• Collaborating with team members to improve service quality

• Strong verbal and written communication skills
• Ability to handle challenging situations with patience and professionalism
• Excellent organizational and multitasking abilities
• Basic computer skills and familiarity with customer service software
• Credential requirement: 100043

• Opportunity to develop valuable customer service skills
• Work in a supportive and inclusive environment
• Potential for career growth within the organization
• Engage with a diverse team of professionals
• Contribute to a company committed to excellence and customer satisfaction

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower Group is the parent company of Manpower, Experis, Talent Solutions, and Jefferson Wells. We are a global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing talent. Our brands work together across more than 75 countries and territories with a long history of diversity and ethical practices.

Manpower Group is committed to providing equal employment opportunities and conducts employment actions without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.