Account Manager

Memphis, United States | Posted on 02/25/2026

Location: Onsite – Memphis, TN (Also open to Germantown or Arlington, TN)

Employment Type: Full-Time

A growing freight and logistics organization is expanding its Memphis market presence and actively onboarding new business. The team is seeking a strong Account Manager who can protect, manage, and grow existing accounts through operational discipline and relationship management.

This is not a hunting role. The focus is ownership, execution, and client retention. The right candidate understands how freight actually moves and knows how to prevent service failures before they impact the customer.

• Manage and grow established customer accounts
• Oversee day-to-day service execution across FTL and multimodal freight
• Coordinate closely with operations to ensure on-time, accurate delivery
• Proactively identify and resolve service issues before escalation
• Maintain consistent communication with customers regarding shipment updates and performance metrics
• Identify upsell and account expansion opportunities within existing relationships
• Maintain strong internal alignment between sales and operations teams
• Monitor KPIs and ensure service consistency across assigned accounts

• 2+ years of Account Management experience within freight brokerage or 3PL
• Strong operational understanding of freight movement and execution
• Experience managing multimodal freight environments
• Client-focused mindset with a long-term relationship approach
• Strong communication and problem-solving skills
• Comfortable working onsite in the Memphis area