Senior Customs Trade Specialist

This position is responsible for any of the various tasks listed as assigned. Decision making for release related tasks, assigning work to the appropriate queue for proper entry processing, live/quota entries, FDA/FWS entries, scrolling, voids/deletes and voluntary entries utilizing computer skills in a windows environment.

Maintains uniform business practices and procedures to ensure compliance with customs and oga laws and regulations and according to Fed Ex express expectations. Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically.

Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using t/b and Fed Ex systems. Contact customers to resolve classifications questions or to obtain government documentation required for entry. Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or move to the proper queue for processing.

Answers inquiries by Fed Ex express and Fed Ex express customers about the clearance status of any shipment. Accesses the internet, Fed Ex systems for customer databases, spreadsheets & manifest scrolling. Communicates with customers, CBP and other government agencies in order to obtain information necessary for release. Analyzes and researches unapplied cash and non-payments by using accounting systems (odq) and mainframe application 74.

Makes necessary adjustments to the Fed Ex account as requested by management. Processes all monthly and additional invoices that need to be sent out to Fed Ex express.

High school diploma/GED. Two (2) years of business experience required, which includes one (1) year of related business experience preferred. Strong working knowledge of cbp regulations and harmonized tariff as well as oga regulations preferred. Ability to analyze data and information. Ability to make sound decisions in a time sensitive atmosphere. Strong organizational skills to allow for completing multiple duties and meet multiple deadlines.

Excellent communication skills, written and oral.

• Associates degree or equivalent preferred.

• One (1) year brokerage experience required.

• One (1) year experience with customer contact required.

• Data entry/keyboard experience required.

• CCS and/or Brokers license preferred.

• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).

• Excellent communication skills, verbal and written.

• Organizational and inter-personal skills.

• Problem solving Skills.

• Handle high volume of work.

• Handle time sensitive work.

• Ability to work independently with minimum supervision.

• Ability to use multiple systems and reference material.

• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

• Knowledge of customs regulations, harmonized tariff schedules required.

Preferred Qualifications: MUST KNOW BROKERAGE. Data Entry. Knowledgeable of Microsoft 360. Customer Service Skills.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $14.45 - $22.87 USD Hourly

Additional Details: Locations include Memphis, Phoenix, Buffalo, and Springfield. Shift will be Mon/Fri 7:00 am to 4:00 pm and…