Outbound Operation Lead

Apply for the Outbound Operation Lead role at Dayco
.

This onsite role is located in our distribution center in Memphis, TN and reports to the Outbound Supervisor.

• Establish and maintain quality assurance standards, procedures, and control.
• Demonstrate knowledge of the process.
• Assist the Supervisor with the daily morning huddle.
• Assist in reporting the KPI metrics to ensure accurate data is turned in (daily headcount, picker lines quantity, picker unit quantity, daily audit numbers).
• Submit internal findings to management and other departments.
• Ensure effective internal and external communication.
• Able to train new hires in processes.
• Able to write an SOP (Standard Operating Procedures).
• Demonstrate sense of urgency by responding to all requests in a timely manner.
• Able to verify unidentified products.
• Able to direct employees to daily work assignments.
• Able to follow verbal instructions given by supervisor.
• Responsible for maintaining and overseeing 5S standards and safety regulations.
• Keep up with the Mis-Pick report daily (information of who, what, when, why, and how).
• Hands‑on engagement with the team including picking, packing, shipping.
• Problem solving, nurture team in correcting issues and guiding team in the correct direction.
• Ensure Promise dates are hit daily for both Parcel and LTL shipments.
• Ensure pickers are meeting their hourly pick goals.
• Learn all procedures for both LTL and Parcel clerks.
• Ensure pack stations and console lanes are worked by promise date.

Educational

Experience:

High School Diploma

Minimum Years of

Experience:

1 year

Required PC

Skills:

Microsoft Office and Excel

Highly organized with ability to prioritize and re‑prioritize tasks in a fast‑paced environment; high attention to detail to maintain high accuracy on various parameters and reports; ability to read, write, and communicate effectively in English.

(Bilingual Spanish/English skills preferred). Able to communicate well and have basic computer knowledge.

Pay: $22.00 per hour