Volunteer & Special Events Assistant

Job Description

This role supports the Volunteer and Special Events Coordinator by assisting with various aspects of event planning, coordination, and implementation, as well as volunteer recruitment and orientation for all Housing facilities. This role requires interfacing with guests, volunteers, vendors, residents, and administration in various capacities. Good written and verbal communication skills are essential. Other duties include preparing materials, serving as the on-site facilitator, ensuring a successful event for all parties involved, and utilizing creative abilities through the planning and execution of events, as well as strong organizational and conflict-resolution skills.

• The Housing Volunteer & Events Coordinator supports volunteer engagement and patient-focused events across St. Jude housing facilities, including Domino's Village, Target House, and Tri Delta Place. This role plans and implements activities, manages volunteer programs, and ensures a positive experience for patients, families, and volunteers.
• Assists with planning, coordinating, and executing monthly patient events and activities across housing facilities.
• Creatively adept at developing engaging event concepts for all age groups.
• Develop creative event concepts and manage calendars, promotional materials, and digital content.
• Serve as the primary liaison for volunteer groups, including onboarding, training, scheduling, and recognition.
• Foster positive relationships with volunteers, families, staff, and vendors while ensuring compliance with hospital policies.
• Support facility tours, seasonal décor, and special projects to enhance the patient and family experience.
• Maintain volunteer data and assist with planning meals, entertainment, and activities.
• Address challenges during events and ensure a safe, rewarding environment for all participants.
• Perform other duties as assigned to meet departmental goals.

• Associate Degree required, preferably in Event Planning/Management, Hotel Hospitality, Liberal Arts, Education, or related field.
• Bachelor's degree preferred in Event Planning/Management, Hotel Hospitality, Liberal Arts, Education, or related field.

• One (1) year of related experience required, preferably in event planning or volunteer management.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to finger, handle, or feel; and talk or hear.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
• The employee must move about the workspace to access work surface and shelves, cabinets, drawers, and equipment that are at, below, or above the work surface.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• An essential function of the job is to comply with all applicable federal, state, and local safety and health regulations.
• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific…