Front Office Coordinator

Landmark Construction General Contractor is currently seeking a Front Desk Coordinator to join our team! This role offers an engaging environment where your multitasking abilities and customer service expertise will contribute significantly to our team’s success. As our Front Desk Coordinator, you will act as the company’s first point of contact greeting office visitor, phone calls and email inquiries. Candidates should have a strong phone presence, with the ability to collect detailed information from customers, and input accurate data into our job management system.

Candidate will perform other administrative/clerical duties as required.

• Receive job information via: phone calls, emails, estimators, agents and marketing reps.
• Greet visitors and connect them to the right personnel.
• Enter new job information into job management software and follow up to confirm information is accurate.
• Coordinate and communicate with insurance companies, agents, and homeowners regarding the teamwork's flow.
• Make job folders daily for incoming jobs and distribute them to appropriate estimator.
• Provide exceptional customer service to vendors, customers, and employees who enter and/or call the office.
• Professionally and effectively address any customer concerns and direct them to the appropriate manager.
• Demonstrate a positive image of the company to staff and clients, which include oral and written communication.
• Assist the Accounting Department with collection calls.
• Mail invoices, statements, and bill payments as requested.
• Other administrative duties as assigned.

• Proven experience as a receptionist, front office representative, or similar role.
• Ability to work in a small office setting and maintain a pleasant work environment.
• Previous work experience with Microsoft Office.
• Strong written and verbal communication skills.
• Excellent organizational, time management, and multitasking skills.

Company benefits include: access to health benefits, paid holidays, paid time off, 401K with company match.