Miscellaneous Temp - Clerical Specialist Ryan White; Health Services

Miscellaneous Temp - Clerical Specialist Ryan White (Health Services)

Memphis, TN, United States

Works under general supervision to perform entry-level clerical, administrative, and customer service duties, including routine processing, communication, public interaction, and filing and document handling related to assigned departmental functions.

Pay Grade:41H

• Two (2) years of experience inappropriate clerical, bookkeeping, data processing,or statistical work; AND
• High school diploma or a GED;
  
  OR
• One (1) year of appropriate clerical, bookkeeping, data processing, or statistical work experience and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.
• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

• Coordinates andfacilitatesthe Ryan White Consumer Advisory Board and Consumer Input meetings.
• Supports and oversees consumer participation in quality improvement activities within the Memphis TGA.
• Prepares agendas, materials, and meeting minutes for consumer meetings.
• Recruits and engages consumers for advisory board and input activities.
• Distributes, collects, and tracks patient satisfaction surveys for Ryan White services.
• Receives, documents, and routes consumer complaint sin accordance with program requirements.
• Responds to consumer inquiries and telephone calls.
• Coordinates meeting logistics, including securing locations.
• Performs other related duties asrequiredor directed.

• Skilled in providing professional customer service and interacting effectively with diverse populations.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to organize meetings, manage logistics, andmaintainaccuraterecords with attention to detail.
• Knowledge of basic clerical and administrative procedures, including recordkeeping and meeting coordination.
• Ability to use standard office equipment and computer applications (e.g., word processing, email, spreadsheets).

• Mustpossessa valid Tennessee driver’s license or secure one upon date of employment.
• Must have daily access to an operable automobile and meet county requirements for automobile insurance upon date of employment.
• Must be able to travel to other locations.

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially relatedto potential job duties will be considered and will not automatically disqualify the candidate.

All employees hired after September 1, 1986, must be residents of Shelby Countyand shall continue toresidein the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.

The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff’s Office, Division of Corrections,or the Fire Department.

• Job Identification 260173
• Job Category Health Services
• Posting Date 03/10/2026, 02:11 PM
• Apply Before 04/11/2026, 04:59 AM
• Job Shift Day
• Locations 160 NORTH MAIN, SUITE 250, MEMPHIS, TN, 38103, US 1826 SYCAMORE VIEW RD , MEMPHIS, TN, 38134, US
• Grant Funded This position is funded by a grant for a duration of time as defined by the grant.