Office Operations Coordinator

Position Summary

We are seeking a highly organized and adaptable Office Operations Coordinator to provide cross-functional administrative support in a fast-paced distribution environment. This role will assist multiple departments including Purchasing, Customer Service, Shipping, and Receiving to ensure smooth daily operations. The ideal candidate is detail-oriented, flexible, and comfortable prioritizing tasks across departments.

• Assist with creating and tracking purchase orders
• Communicate with vendors regarding order confirmations and shipment updates
• Maintain accurate purchasing documentation and filing systems
• Support inventory replenishment coordination

• Answer incoming calls and route inquiries appropriately
• Assist customers with order status, product availability, and general questions
• Accurately enter customer orders into the system
• Provide backup support during peak call times or staff absences

• Assist with preparation of outbound shipments
• Create shipping labels and verify shipping documentation
• Coordinate carrier pickups and resolve delivery issues
• Track shipments and provide status updates as needed

• Assist with logging and processing incoming shipments
• Verify packing slips against purchase orders
• Enter receiving data accurately into the system
• Maintain organized documentation for received goods

• Cross-train across departments to provide coverage as needed
• Maintain confidentiality of company and customer information
• Support special projects as assigned
• Maintain a clean and organized workspace

• 1–3 years of administrative or office experience preferred
• Experience in a distribution or manufacturing environment is a plus
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Detail-oriented with strong problem-solving ability
• Ability to work independently and collaboratively within a team